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  • Can I cancel, change or omit items in my order?
    Orders can be cancelled or changes can be made so long as the the items have not yet been shipped. In the case of personalized items once it is made it CAN NOT be cancelled or changed. You are accepting of this policy when you order it.
  • What if my item is damaged in shipment?
    Contact us via email right away if any product arrives damaged, for Mugs and ceramic goods we will give you a store credit for product damaged in shipment as no courier offers any compensation for fragile items in shipment, extra shipping charges will not be refunded on these items, you are accepting of this policy when you purchase it for shipping.
  • When will my order ship?
    Orders usually ship within 1-2 business days. Large or bulk orders may take longer. Personalized items will ship 1-2 days after final approval.
  • Can I get a refund?
    ALL SALES ARE FINAL. Please be sure to order the correct size before placing your order.
  • What materials do you use for decals?
    All our decals are made from either Oracal 631 removable or 651 permanent vinyl unless stated otherwise.
  • Can decals be removed?
    Yes, although they are called permanent they can be removed by simply peeling off.
  • Are posted decal sizes accurate?
    No. Due to resizing and trying to keep proportions accurate the sizes are not 100% as stated. They are close, usually within 1 decimal place.
  • How long can I expect my decal to last outside?
    Decals will last upto 6 years outside when applied correctly.
  • Where can decals be applied?
    Decals can be applied to any smooth non-porous surface. They are best suited for car decals, store windows, tumblers, mailboxes, laptops or painted surface let your imagination run wild.
  • What's the difference between Oracal 631 and Oracal 651?
    Oracal 651 is an outdoor permanent vinyl, it has a solvent based permanent adhesive. It is used for vehicle graphics, decals, mugs, tumblers, mailboxes, etc. Oracal 631 is an indoor removable vinyl great for walls. It has a removable water based adhesive.
  • How do I care for my new shirt?
    For the longest life wash inside out in cold water and tumble dry on low heat.
  • Will the words or images come off the mugs?
    No. The mugs are both dishwasher and microwave safe.
  • How do I order personalized items?
    When ordering personalized items please fill out the contact us form with as much detail as you can and we will contact you. A proof drawing will be sent to you for final approval prior to making the item.
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